FAQ

📦 Orders & Payments

🔹 Q: What payment methods do you accept?
✅ We accept Credit/Debit Cards 💳, UPI 💵, Net Banking 🏦, PayPal 🌍, and Cash on Delivery (COD) 💰 in select locations!

🔹 Q: Can I modify or cancel my order after placing it?
🕒 You can modify or cancel your order within 24 hours ⏳. Just contact our support team at gauravskhandare5556@gmail.com 📩.

🔹 Q: How do I apply a discount code?
🎁 Simply enter your coupon code at checkout before making the payment and enjoy your savings! 💰💥


🚚 Shipping & Delivery

🔹 Q: How long does shipping take?
📦 Standard Delivery: 5-7 business days 🕰️
⚡ Express Delivery: 2-3 business days ✈️

🔹 Q: How can I track my order?
🔎 You’ll receive a tracking link via email/SMS once your order is shipped 📲📧.


🔄 Returns & Refunds

🔹 Q: What is your return policy?
🔁 We offer 7-day easy returns for damaged or defective products! 🚛📦 Items must be unused & in original packaging.

🔹 Q: How long does it take to process a refund?
💰 Refunds are processed within 5-7 business days after return approval! 🎉💳


🛒 Product Queries

🔹 Q: Do you offer warranty on products?
✔️ Some products come with a manufacturer’s warranty 🏆. Check product details for more info!

🔹 Q: How do I know if a product is in stock?
📢 If a product is out of stock, you’ll see a notification on the product page 🚫. You can also sign up for restock alerts! 🔔


💬 Need More Help?

📞 Call us: 8999722649
📧 Email us: gauravskhandare5556@gmail.com

Happy Shopping with Surf-Kart! 🛍️🎉💙